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Acknowledgements
How to Use this Handbook
1. Principles and Models of Communication
2. Prepare
3. Create
4. Revise
5. Strategies
6. Information Literacy and Documentation
7. Document Principles
8. Online
9. Face to Face: Personal & Presentations
10. What is Style?
11. Inclusivity and Diversity
12. Reflection and Feedback
13. Conflict Resolution and Problem Solving
14. Scenarios
15. Exercises
16. Sentence Problems & Fixes
Wendy Ward
17. Agreements
18. Punctuation
19. Modifiers
20. Word Choices
Appendix A: Worksheets
Appendix B: Formats
Chapter 5: Strategies
Chapter 6: Information Literacy and Documentation
Chapter 7: Document Principles
Chapter 8: Online: Blogs & Vlogs Principles
Chapter 9: Face-to-Face: Personal & Presentations
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Communicate with Style: A Handbook for Personal Care Trades Copyright © by Wendy Ward is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.