Communication with Employers

1 Professional Expectations

It is important to consider communication and professionalism during every stage of the job search process. Employers have expectations that they look for during the recruitment process that they value in the workplace, including the 4 C’s of professional expectations: Competence, Conduct, Culture, and Communication.

Competence

This refers to doing your job well. In addition to carrying out your duties, you have additional expectations as a potential employee that are tested in the application process, such as:

  • Managing your time and meeting deadlines;
  • Refraining from and minimizing your errors
  • Being resourceful – ready to answer the question​.

Conduct and Attitude

Professional conduct and a positive attitude are also expectations of the workplace, including:

  • Being considerate and polite, even when dealing with someone difficult
  • Being friendly but not overly familiar
  • Demonstrate an attitude that is committed, reliable, pleasant, positive, and helpful. ​.

Workplace Culture

Adapting to the workplace culture is a sign that you can be a positive contributor to the team and to organizational goals. This includes displaying a number of positive behaviours, such as:

  • Being punctual
  • Following protocols, for example, when and how often to check in with your interviewer
  • Making appropriate use of organizational resources​

Communication Skills

Communication skills are important, whether they are used with supervisors, co-workers, or clients. Expections around professional behaviours when it comes to how we communicate include:

  • Learning people’s names
  • Politeness and respect toward others
  • Respecting confidentiality
  • Listen actively: seek first to understand, ask for clarification, and paraphrase what you hear.

Tips For Communicating

“Effective communication builds a positive atmosphere where teams can flourish. When communication is positive and encouraging, team members become stronger and work better together. Those who practice good communication skills make working beside them easier and less stressful.”

– Indeed Career Advice[1]

For workplaces to operate smoothly and achieve their objectives, communication is critical. This includes verbal, non-verbal, and digital communication.

Flip through the taps below for additional communication tips to keep in mind, starting with the job search process.


  1. https://www.indeed.com/career-advice/career-development/importance-of-business-communication

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