6.9 Key Terms

Apprenticeships: A type of on-the-job training where the employee learns through various experiences. (6.4)

Asynchronous learning is self-directed, and no instructor facilitating the course. (6.5)

Blogs: A webpage that is updated regularly with commentary, owned by one person and interactive. (6.5)

Bloom’s Taxonomy is a framework for developing action verbs to skills and knowledge that trainers want their trainees to be “able to do” upon completion of the training program. (6.3)

Career development plan: A list of short- and long-term goals that employees have pertaining to their current and future jobs, and a planned sequence of formal and informal training and experiences needed to help them reach their goals. (6.7)

Case study: An in-depth and detailed case where participants examine a situation. (6.4)

Development refers to formal and planned efforts to help employees acquire the knowledge, skills, and abilities required to perform future job responsibilities and for the long-term achievement of individual goals and/or organizational objectives. (6.1)

Development program: A process developed to help people manage their careers, learn new things, and take steps to improve personally and professionally. (6.6)

Education: The process of acquiring knowledge and information, usually in a formal manner. (6.1)

Employee development: Helping people manage their own careers within a company. (6.6)

Employee orientation: The process used for welcoming a new employee into the organization. (6.1)

External training: Any type of training that is not performed internally by the organization. (6.1)

High potential (hi-po) programs: Concerned with the early identification and the development of employees who have the potential to assume leadership positions in the future. (6.6)

In-house training programs: Learning opportunities developed by the organization in which they are used. (6.1)

Individual assessment: Looking at the performance of an individual employee and determining what training should be provided for that individual. (6.3)

Internships a person is offered practical work experience in their chosen field of study at school. (6.4)

Job rotation or cross-training: When employees move from one job to another job. (6.4)

Job shadowing: A training delivery method that places an employee who already has the skills with another employee who wants to develop those skills. (6.4)

Kirkpatrick Model: A globally recognized model that assesses formal and informal training and is theoretically valid. (6.8)

Learning objective: What you want the learner to be able to do, explain, or demonstrate at the end of the training period. (6.3)

Learning principles: Guidelines for trainers to follow to ensure their learners are learning effectively. (6.3)

Lectures: When an expert in the field of study delivers oral prepared lectures to the learners. (6.4)

Mentoring: A process by which an employee is coached, supported, and developed by an experienced person. (6.4)

MOOC: Massive Open Online Courses are free online courses that are available to everyone to use. They are affordable and flexible learning. There is no limit on attendance. Example: LinkedIn Learning. (6.5)

Occupational (task) assessment: Looks at the specific tasks, skills knowledge, and abilities required to do the different jobs within the organization. (6.3)

On-the-job coaching: Refers to an approved person training another employee on the skills necessary to complete tasks. (6.4)

On-the-job training: Training that is performed on the job to teach the employee their job. (6.4)

Organizational assessment: Determines the skills, knowledge, and abilities a company needs to meet its strategic objectives. (6.3)

Role Play: Participants actively learn by taking on a role in a scenario. (6.4)

Self-study: Participants are on their own to learn, rather than being taught by a trainer. (6.4)

Simulations: Models used to teach participants how to “do” something. (6.4)

Succession planning: Identifies key positions within a company and develops action plans for certain employees to to be placed in these positions. (6.6)

Synchronous learning uses instructor-led facilitation. (6.5)

Training is the act of increasing the knowledge, skills, and abilities of an employee for doing a particular job. (6.1)

Web-based training involves the use of technology to facilitate training. There are two types of web-based learning. (6.5)

Webcasts are a live streamed presentation that is hosted by a presenter to online participants. There is little interaction between the presenter and the participants. (6.5)

Wikis  can be used by students, employees, and trainers to work collaboratively while working on assignments or work projects.  They are simple to use, edit and to build content. A wiki can be owned by several people. (6.5)