5.16 Key Terms

Branding is a marketing concept that focuses on the way that organizations differentiate themselves from each other. (5.5)

Competitive advantage is a firm’s ability to add value to the company through it’s assets (one being its human resources); and is able to lower its costs. (5.1)

Internal candidates are people who are already working for the company. (5.2)

Organizational Fit includes not only the right technical expertise, education, and experience or the KSAO’s derived from the job analysis, but also fit in the company culture and team culture. (5.8)

Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. (5.1)

Resume is a summary of the person’s experience, background, personal information and education to employers. (5.4 & 5.9)

Selection process refers to the multiple steps involved in choosing people who have the right qualifications to fill a current or future job opening. (5.7)

Structured Interviews are when candidates are asked a set of standardized, pre-determined questions based on the job analysis. (5.11)

Tracking systems are software that scan resumes electronically. The software filters through the information and scores the resume based on the key factors of the job descriptions and job specifications requirements. (5.4)

Traditional interview is a type of interview normally takes place in the office. It consists of the interviewer and the candidate, and a series of questions are asked and answered. (5.11)

Trend analysis examines past employment levels against selected business variables to predict future staffing requirements. (5.1)

Unstructured interviews are when the interview does not have a plan for the interview or the interview questions. (5.11)

Yield ratio is a performance indicator that pertains to the percentage of candidates from a specific source that made it from one stage to the next. (5.1)