11.9 Summary

Domestic and international assignments differ because of the cultural diversity needed to work in different countries. Therefore, human resources involvement with an international individual/project team is more exhaustive. When making decisions, all stakeholders need to be aware of the six environmental factors that will affect the the individual/team. Staffing requirements for international employees are critical to the success of the project. They are important for the  well-being of the individual/team. Special criteria for international individuals/teams is established prior to hiring. Families need to be considered as part of the success if they are moving with the employee to the foreign country. Cross-cultural awareness and training is important for the individuals/team members.

Culture shock is natural for all individuals/team members after leaving their home country. It may be of varying degrees. However, they all will go through the four stages. These stages are monitored closely by human resources to ensure they move through the phases successfully.

Training is crucial for all individuals/team members whether a short term assignment or a longer term assignment. All individuals/team members need to have some level of cultural fluency. Training is offered to individuals/team members before they leave for their home country. It is provided ongoing during the international assignment, and again, when the team returns. They may experience re-entry shock. International assignments are complex for both human resources and the individual/team.  With a well-planned strategy, the assignment will be successful, and the individual/team will have an enriched experience.