Chapter 5: Recruitment & Selection
Chapter Outline
5.0 Learning Outcomes
5.1 The Recruitment Process
5.2 Recruitment Plan – Internal and External
5.3 The Law and Recruitment and Selection
5.4 Application Forms
5.5 Recruitment Strategies
5.6 An Interview Story
5.7 The Selection Process
5.8 Criteria For Interviews
5.9 Application and Resume Review
5.10 Interview Bias
5.11 Interview Structures
5.12 Interview Types
5.13 Test Administration
5.14 Combining The Test Results Information
5.15 Selection Offers and Errors
5.16 Key Terms
5.17 Summary
5.18 Knowledge Check
5.19 Exercises/Activities for Teachers and Students
5.20 Case Study: Great Mattress Company
5.21 Case Study: Zendesk Recruitment: A Fictional Example
