Chapter 10: Labour Relations, Employee Relations
Chapter Outline
10.0 Learning Outcomes
10.1 Definition and History of Unions
10.2 Reasons for Unionization
10.3 Union Objectives and Structures
10.4 Legislation and Unions
10.5 Organizing Unions and Collective Bargaining
10.6 Administration of the Collective Bargaining Agreement
10.7 The Future of Unions
10.8 Human Resources in Union Workplaces
10.9 Employee Relations
10.10 Key Terms
10.11 Summary
10.12 Knowledge Check
10.13 Exercises/Activities for Teachers and Students
10.14 Case Study: Dissatisfied Employees and Unionization
