Learning Objectives

By the end of this chapter you should be able to:

1. Understand the Case Management role and understand the Definitions and Responsibilities
2. Recognize Cultural Competence & how it applies to Different Populations
3. Explain  the importance of Indigenous Approaches
4. Describe Interviewing Skills and how they apply in all Work Environments
5. Apply Screen & Assessment / Assessment Tools
6. Explain the Importance of all components of Case Management: Assessment, Social Histories, Developing a Service Plan & Monitoring, Closure & Terminating the Case
7. Discuss Current Prevention Programs, New Initiatives and Food for Thought