Chapter 4 – Introduction

We will explore the areas of Case Management and all that it includes:  definitions, responsibilities, different models of Case Management. The practice of case management extends across all settings of the health and human services continuum.  This can include but is not limited to:  client’s home environment, worker’s compensation, independent, private, employer, government, provider, payor or community.

We will define each of these areas and discuss how case management approaches can help clients reduce the impact of challenges in their lives.  We will see effective case management is in improving the quality of life of people struggling with different issues.