4.13 Key Terms Study Guide

The material in this chapter are the core of being an effective Case Manager.  Once you understand the important knowledge base, skills and guidelines for case management you will have a solid foundation for understanding how to be an effective case manager.  You may be familiar with these terms, but If you are not familiar with the terms below, I recommend you download this study sheet, add more spaces to write in definitions and relevant information (or make flashcards) as you read the chapter and watch videos.

1. Anti-Oppressive Practice
2. Anti-Racism
3. Case manager
4. Client
5. Closure, Terminating the Case
6. Consumer
7. Correctional / Incarcerated
8. Cultural Competence
9. Cultural Humility and Safety
10. Ecological Framework
11. Ecological Model – Micro, Meso & Maco Levels
12. Families
13. Harm Reduction
14. Independence
15. Indigenous
16. Indigenous Worldviews
17. Individuals
18. Interviewing Skills
19. MMT
20. Monitoring
21. Overdose Prevention
22. Patient
23. Peer
24. Populations
25. Resources
26. Service Plan
27. Screening & Assessment
28. Seniors
29. Skills
30. Support
31. Systems Theory
32. Withdrawal Management