Chapter IX: Assessment

Ongoing Feedback and Iterations

The Well Series modules and virtual communities have consistent iterations as feedback from the community is provided on an ad hoc basis. For more formal feedback, the Manager, Well Series, collaborates with our internal institutional research department to create and send out feedback surveys to the Sheridan community. Two surveys were created, one for students and one for faculty members/staff in 2023.

The first formal survey was sent out to Sheridan students from the research department using Qualtrics and included high-level questions on the Learn Well program (self-directed modules and virtual communities).  Students were offered an incentive of the change to win 1 of 4 $25 gift cards to a major online marketplace, for completing the survey. A faculty member survey was sent out from the AVP, Academic and Career Learning Resources to those with the survey embedded in their courses. A copy of the Learn Well Assessment 2023 is available in the Appendix. Feedback from the other modules is planned for Fall 2023.

Embedded Feedback form

Powerpoint now allows for the integration of MS forms. Beyond the initial feedback survey being sent out through the institutional research office, this was a solution for receiving continuous formal feedback and to avoid survey fatigue.  Students are offered Co-Curricular Credit for filling out the feedback form on at least four of the modules. Question examples are provided in the Appendix.

Engagement Data

The Well Series also uses click and view rate data to determine engagement, another informal assessment measure. The libguides, where the self-directed modules lives allow us to determine page views. For the Learn Well Virtual Communities page views and user numbers can be gathered from the LMS.  The below image indicates eight semester cumulative user and view totals for the virtual communities and cumulative totals for the libguides (self-directed modules). A semester breakdown is available in the Appendix.