14.0 Introduction

In this chapter the following topics will be covered:

Interpersonal Skills – Students will:

• Practice techniques that affect physical presence (eye contact, face audience, body language).
• Practice speaking skills including projection, speed, tone, clarity, and enthusiasm.
• Use humour and practical examples to engage audience.
• Use a variety of visuals in presentations (e.g. handouts, props, posters, Power Point presentations).
• Facilitate questions and discussion.

Planning the Presentation – Students will:

• Describe key communication format factors to consider when developing a presentation.
• Describe the main functional elements of an effective introduction.
• Describe the functional organization in the body of an effective presentation.
• Describe the main functional elements of an effective conclusion.
• Develop a presentation outline using the concepts discussed in the chapter.

Presentation Aids – Students will:

• Explain how visual aids can improve the quality and impact of a presentation.
• Distinguish unique benefits of different types of visual aids.
• Develop visual aids that are consistent with standard presentation quality criteria.

Delivering the Presentation – Students will:

• Explain the preparation process used to deliver a presentation.
• Describe ways to cope with mistakes and surprises during a live presentation.
• Describe important audience factors to consider in delivering an effective presentation.
• Critique and provide constructive feedback on a professional presentation.