14.1 The Role of Ethics in Organizational Structure
Learning Objectives
- Analyze the relationship between organizational structure and ethical behaviour.
- Compare and contrast approaches to organizational change across cultures.
Is there a relationship between how a company is structured and the degree of ethical behaviour displayed within an organization? Research indicates that such a link exists. Specifically, when corporate culture is too rigid and hierarchical, employees have fewer opportunities to develop their moral intelligence. Understanding what is ethical or not requires employees to be regularly confronted with ethical dilemmas. When employees do not have any autonomy to make decisions, and when such decisions are usually referred to a higher level, they do not find the opportunity to experience moral development, which may have implications for the degree of ethical behaviours demonstrated by employees (White, 1999).
Organizational change is a time when managers are expected to behave ethically, because many moral dilemmas are likely to emerge when an organization is faced with change. One of the common issues occurs when organizational change takes the form of downsizing or rightsizing. Many organizations realize the human impact of downsizing on employees and prefer to deal with the rising cost of human resources in other ways. Retraining employees in different areas, early retirement programs, hiring freezes, and job sharing are all alternatives to downsizing. There are also ethical issues that arise when the decision to terminate some employees is made, such as whether employees are going to be given advance notice regarding the layoffs, if they will be allowed to return to their work stations and say good-bye to their colleagues, or if they will be escorted to the door by security. If the company takes precautions to soften the blow of layoffs, such downsizing is likely to be perceived as more ethical. One of the biggest challenges in the golf industry is the seasonal nature of our business due to our Canadian climate. Most golf courses open in March/April and close in October/November. This can pose problems with staffing, especially retaining staff members who are living on a seasonal employment contract.
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