Conclusion
You have now completed the lesson on understanding and recognizing conflict in the workplace! In this lesson, we have explored the various elements of how to identify conflict in the workplace and the different forms it may take. We have also explored both Indigenous and non-Indigenous approaches to conflict management in the workplace. We have examined how these different approaches may affect the outcomes of a conflict and the effect that they may have on Indigenous employees in the workplace.
Learning Goals
After this lesson, I can now:
- Recognize different forms of conflict at work
- Understand different approaches to conflict management at work
- Understand traditional Indigenous approaches to conflict management
- Identify common challenges faced by Indigenous employees in workplace conflict situations.