7.5: Evaluating Sources

Learning Objectives

  • Explore the CRAAP Test and SIFT Test for evaluating sources and their credibility

How Can You Evaluate Sources?

Once you’ve located several sources that seem promising, you have to determine whether or not they truly are credible. If you use sources that lack credibility, they will undermine your work.

In this section, we discuss two models for assessing sources: The CRAAP test, and the SIFT test. You can choose the one you feel is most helpful. The CRAAP test includes a series of questions you can ask to determine whether a piece of information is credible. The SIFT test is a series of steps you can take to evaluate information.

The CRAAP Test

Sarah Blakeslee and the librarians at California State University, Chico, came up with the CRAAP Test to help researchers easily determine whether a source is credible. You can download a handout that explains this test.

There are five parts to the CRAAP Test:

  • CURRENCY: When was the information published? Is it considered current for the topic? For many topics, research would be considered out-dated if it is from two years ago. However, for some topics, it is acceptable (or even necessary) to use an older source. For example, if you want to provide a definition of DNA, you can use a source that was published five or ten years ago whereas in a paper on the latest DNA discoveries, a five-year-old source would be too old.
  • RELEVANCE: Does this information meet your needs? Is it relevant for the purpose of your research? For example, an article aimed at educating young children about DNA would probably not be a relevant source if you work for a tech firm and are writing a report about whether to acquire some DNA technology. On the other hand, it is acceptable to use a source that isn’t fully relevant to your research question, but only if you can make it more relevant through added analysis. For example, if you were researching security issues in mobile adhoc networks, you might read about the ways in which other network types have been dealt with security issues.
  • AUTHORITY: Who wrote the research material? Your source should have been written by someone who has the authority to speak on the matter. To determine how trustworthy an online source is, you can also look at the URL. If it comes from a .gov or .edu website, you can probably trust it, but even such sources should be verified. Check to make sure you are not citing from a compromised source (such as a paper on environmental matters produced in a university department funded by the oil industry, for instance).
  • ACCURACY: How reliable or trustworthy is the information? Specifically, you should examine how the source uses evidence. Does the source link to other trustworthy sources? Does the source support its claims with evidence? How reliable is that evidence? Can you validate its claims through other sources?
  • PURPOSE: Why was this information published? You should be able to identify if/how the author/ publisher benefited from publishing this information. Sources that make money aren’t necessarily untrustworthy, but they might not provide sophisticated enough content for your needs. Be sure to investigate this thoroughly.

The SIFT Test

The SIFT test was developed by Mike Caulfield, Director of Blended and Networked Learning at WSU Vancouver. It provides a list of practical steps to take in order to figure out if you can trust a source.

There are four steps in the SIFT Test:

  • STOP: As you find a link/ page/ post, STOP and ask yourself whether you know the website or source of information. What is its reputation? If you don’t have that information, use the next moves to get more clarity. Don’t read or share anything until you know what it is. As you start applying the next steps, don’t forget your purpose. If you just want to repost, read an interesting story, or get a high-level explanation of a concept, it’s probably good enough to find out whether the publication is reputable. If you are doing deep research of your own, you may want verify each individual claim made in the text from other sources to independently verify them. Both sorts of investigations are useful, and for both, stopping periodically and reevaluating our purpose and search strategy is key.
  • INVESTIGATE the Source: Make sure you know what you are reading before you read it. For instance, if you are reading a piece on climate change by a well-regarded environmentalist, you should know that before you read it; if you are watching a video on the many benefits of green technology that was put out by a manufacturer of solar panels, you should know that as well. Knowing the expertise and agenda of the source is crucial to your interpretation of what they say. Taking a minute to investigate the source before reading will help you decide if it is worth your time and, if it is, help you to better understand its credibility.
  • FIND Trusted Coverage: Sometimes you might not be concerned about the source as much as the claim being made. You want to know if it is true or false. You want to know if it represents a consensus viewpoint or not. In this case, your best strategy may be to ignore the source you had initially found and look for trusted reporting or analysis on the claim. You might want to find the best source you can on this topic, or, just as importantly, to scan multiple sources and see what the expert consensus seems to be. Do you have to agree with the consensus once you find it? Not necessarily. Still, understanding the context and history of a claim will help you better evaluate it and better define your starting point for future investigation.
  • TRACE Claims, Quotes, and Media Back to the Original Source: Much of what we find on the Internet has been stripped of context.  Maybe a claim is made about a new medical treatment based on a research finding, but you are not sure if the cited research paper really said that. In these cases, you will have to trace the claim, quote, or media back to the source so that you can see it in its original context and ascertain if the version you saw was accurately presented.

It’s All About Restoring Context

As you can see, there is a theme that runs through all of these moves: they are about reconstructing the necessary context to use digital content confidently. One piece of context is who the speaker or publisher is. What’s their expertise? What’s their agenda? What’s their record of fairness or accuracy?  When you hear a rumour, you want to know who the source is before reacting. Investigate web sources in the same way. When it comes to claims, a key piece of context includes whether they are broadly accepted or rejected or something in between. By scanning for other coverage, you can see what the expert consensus is, learn the history around it, and ultimately find a better source. Finally, when evidence is presented with a certain frame, sometimes it helps to reconstruct the original context in which the photo was taken or research claim was made. It can look quite different in context!

In some cases, these techniques will show you that certain claims are outright wrong, or that some sources are “bad actors” trying to deceive you. But in the vast majority of cases they do something just as important: they reestablish the context that the web so often strips away, allowing for more fruitful engagement with all digital information.

TRY IT

Exercise 7.5.A: Practise Using the CRAAP Test

Use the CRAAP Test to evaluate the relative credibility of the following sources on the topic of ginger.

Beristain-Bauza, S. D. C., Hernández-Carranza, P., Cid-Pérez, T. S., Ávila-Sosa, R., Ruiz-López, I. I., & Ochoa-Velasco, C. E. (2019). Antimicrobial activity of ginger (zingiber officinale) and its application in food products. Food Reviews International, 35(5), 407-426. https://www.tandfonline.com/doi/abs/10.1080/87559129.2019.1573829?journalCode=lfri20

Ginger. (2022, March 15). In Wikipedia. https://en.wikipedia.org/wiki/Ginger

Papajova, J. (2019, December 29). 10 proven health benefits of ginger. Jana Papajova Nutritional Therapy. https://www.janapapajova.com/blog/2019/12/28/10-proven-health-benefits-of-ginger

Slattery, E. (n.d.). Ginger benefits. John Hopkins Medicine. https://www.hopkinsmedicine.org/health/wellness-and-prevention/ginger-benefits

The Chopra Center. (2019). Five incredible facts about ginger root. LIFEAID. https://www.lifeaidbevco.ca/blog/2019/03/15/8-incredible-health-benefits-of-ginger/

References & Attributions

References

Blakeslee, S. (2004). The CRAAP Test. LOEX Quarterly 31(3). https://commons.emich.edu/loexquarterly/vol31/iss3/4 (Iicensed under a Creative Commons Attribution 4.0 International License)

Caulfield, M. (2019, June 19). SIFT (The four moves). https://hapgood.us/2019/06/19/sift-the-four-moves/ (licensed under a Creative Commons Attribution 4.0 International License)

Attributions

Content on this page is adapted from Advanced Professional Communication by Melissa Ashman; Arley Cruthers; eCampusOntario; Ontario Business Faculty; and University of Minnesota, which is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

Content on the SIFT Test is taken from SIFT (The Four Moves) by Mike Caulfield, which is licensed under a Creative Commons Attribution 4.0 International License)

Content on the CRAAP Test is taken from The CRAAP Test by Sarah Blakeslee, published in LOEX Quarterly; this is licensed under a Creative Commons Attribution 4.0 International License)

License

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Writing in a Technical Environment (First Edition) Copyright © 2022 by Centennial College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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