5.1 Principled Negotiation

Learning Objective

1. Compare various negotiation strategies

There are many different styles or strategies for approaching negotiations. In this chapter, we will discuss the three most popular.

The concept of principled negotiation was introduced in the book Getting to Yes by Roger Fisher and William Ury. In principled negotiation, one moves successfully through the process by determining which needs are fixed and which needs are flexible for the negotiators. It was meant to be a negotiation strategy by which agreements could be made without damaging business relations (Fisher & Ury, 1981).

The Principled Negotiation Process

There are five major points that one should consider in the negotiation process:

  1. Separate the people from the problem. This describes the way the parties should interact with each other throughout the negotiation process. Negotiators are only people, and they have personal interests in their positions. If Party A attacks the position of Party B, it can feel as though he or she is attacking Party B personally. If parties can go into a negotiation committed to clear communication and do their best to acknowledge the emotions that are attached to the negotiation process, there will be a better chance for an amicable resolution.
  2. Focus on interests, not positions. This is an aspect to be considered throughout the negotiation process, starting with planning and preparation and revisiting in clarification and justification. A party’s position is something he has decided upon. His interests are the reason why he’s made that particular decision. Each party should attempt to explain their interests clearly and have a full understanding of the other party’s interests.
  3. Invent options for mutual gain. It’s during this stage that falls within the bargaining discussion part of the process that parties should get together and try to generate as many possible options for resolution. Parties can focus on shared interests to generate as many win-win solutions as they can during the brainstorming sessions. Once all possible solutions are exhausted, evaluation of those proposed solutions can begin.
  4. Insist on using objective criteria. Using objective criteria can keep the discussion polite and the relationship preserved during the negotiation process. This objective criteria can be introduced during the ground rules stage or at any point thereafter, and parties should agree to its use. Objective criteria can be statistics, past legal judgments, professional standards or other data that is legitimate and practical.
  5. Understand your BATNA. The BATNA – the best alternative to a negotiated agreement – is the most advantageous course of action a party can take if negotiations fail and an agreement can’t be made. A party should never accept a negotiated deal that leaves him or her worse off than his BATNA. The BATNA is a leverage point in negotiations, and without a clear idea of BATNA, a party is negotiating blindly.

With these suggestions, Fisher and Ury greatly impacted the art of negotiation. People no longer looked for a “piece of the pie.” They wanted to “expand the pie” and keep relationships intact by applying these integrated bargaining techniques to their next negotiation opportunities.


Module 11: Conflict and Negotiation” from Organizational Behaviour and Human Relations by Barbara Egel and Robert Danielson is licensed under a Creative Commons Attribution 4.0 International license, except where otherwise noted.

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A Guide to Effective Negotiations Copyright © 2024 by Joanna Watkins is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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