Book Title: Crawford Automation – A Guided Application of Structured Problem Solving

Subtitle: Continuous Improvement in Action

Authors: Stephen Thomson; Kevin Hollis; and Laurie Turnbull

Book Description: This is a multimedia-enabled case in which students will be guided, by an industry expert, to apply structured problem-solving that addresses a typical supply chain problem, missing parts. What first appears as the issue may be a symptom of a root cause(s). The case utilizes videos, data files for analytics, audio recording, and videogame-style exercises to find the missing box of parts. The case is a collaboration between the Conestoga Centre for Supply Chain Innovation and ATS Automation and utilizes the ATS Business Model (ABM) approach to identifying and solving root causes. The case can be used in any Continuous Improvement course or program for either Business or Engineering students.

License:
Creative Commons Attribution NonCommercial ShareAlike

Contents

Book Information

Book Description

This is a multimedia-enabled case in which students will be guided, by an industry expert, to apply structured problem-solving that addresses a typical supply chain problem, missing parts.  What first appears as the issue may be a symptom of a root cause(s).  The case utilizes videos, data files for analytics, audio recording, and videogame-style exercises to find the missing box of parts.  The case is a collaboration between the Conestoga Centre for Supply Chain Innovation and ATS Automation and utilizes the ATS Business Model (ABM) approach to identifying and solving root causes. The case can be used in any Continuous Improvement course or program for either Business or Engineering students.

Authors

Stephen Thomson; Kevin Hollis; and Laurie Turnbull

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Crawford Automation - A Guided Application of Structured Problem Solving Copyright © 2023 by Stephen Thomson; Kevin Hollis; and Laurie Turnbull is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

Subject

Purchasing and supply management

Metadata

Title
Crawford Automation – A Guided Application of Structured Problem Solving
Authors
Stephen Thomson; Kevin Hollis; and Laurie Turnbull
License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Crawford Automation - A Guided Application of Structured Problem Solving Copyright © 2023 by Stephen Thomson; Kevin Hollis; and Laurie Turnbull is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

This book and the media within may not be used in the training of large language models or otherwise be ingested into LLMs or generative AI software without the permission of Conestoga College.

Primary Subject
Purchasing and supply management
Additional Subject(s)
Business process / operations management
Institution
Conestoga College
Publisher
Conestoga College
Publication Date
May 5, 2023
Digital Object Identifier (DOI)
https://doi.org/https://doi.org/10.58067/v37h-tn24