Chapter 7: Traditional Written Communication

Learning Objectives

Target icon1. Identify the parts of effective letters. Identify the parts of effective traditional documents such as letters, memos, reports, and proposals.

2.  Plan, write, revise, and edit short documents and messages that are organized, complete, and tailored to specific audiences.

i. Format and write documents and messages such as memos and letters
ii. Format and write short documents such as reports
iii. Utilize a variety of document formats

We continue our applied-writing unit with traditional document forms that are still vital to the functioning of modern businesses have. Despite origins as handwritten and typed hard-copy documents, letters, memos, reports, and proposals continue to prove their worth both in the form of printed hard copies and electronic documents shared by email. Every professional should familiarize themselves with the conventions associated with each type of document so that they can use them to achieve their particular purposes.

  • 7.1: Letters
  • 7.2: Memos
  • 7.3: Reports
  • 7.4: Proposals


This chapter is adapted from Chapter 7: Traditional Written Communication in Communication at Work by Jordan Smith.


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Communication at Work Copyright © 2022 by Julie Rivers is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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