Scenario

A student refuses to participate in medication administration tasks, citing anxiety, lack of confidence, feeling unprepared or not engaged in learning.

Handling Strategy

Understanding and Empathy

Have a private conversation to understand the root causes of their reluctance. Acknowledge their feelings and stress the importance of facing these challenges for their growth and patient care.

Gradual Exposure

Start with less complex medication administration tasks to build their confidence. Pair them with a more experienced peer for shadowing or assisting initially.

Mentoring and Encouragement

Provide positive reinforcement and constructive feedback to build their confidence. Share personal experiences or stories of overcoming similar challenges.