Examples of Feedback Models

When guiding students through their clinical education, it is important to offer feedback in a way that is structured and encourages learning and growth. There are many feedback models and techniques available:

 

Constructive Feedback Model

Emphasizes offering feedback that is specific, objective, and actionable, enabling students to understand their performance clearly and how to improve it.

How the Best Clinical Educators Give Feedback https://www.keithrn.com/2017/10/student-feedback/ 

 

Shared Responsibility Model

Views feedback as a collaborative process where both students and instructors share the responsibility. This model encourages students to actively seek feedback, engage in reflective practices, and implement suggestions for improvement.

Shared Responsibility Model https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8182567/

 

Situation, Behavior, Impact model (SBI)

This is a particularly effective method. It’s designed to be specific, objective, and aimed at fostering improvement.

  • Situation: We start by pinpointing the exact moment the behavior was observed. This grounds the conversation in a shared reality, ensuring everyone is on the same page about when and where the feedback applies.
  • Behavior: Here, objectively describe what was observed, focusing strictly on actions and words without inferring motives or casting judgments. This step is crucial for maintaining a constructive tone.
  • Impact: The conversation then shifts to the effect of the observed behavior. Whether positive or negative, discussing the impact helps the receiver grasp the significance of their actions and the ripple effects they have on others and the broader environment.

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From Anxiety to Action: A Clinical Instructor Guide to Safe and Confident Medication Administration Copyright © by Bojan Stoiljkovic; Debbie Kahler; and Jasmine Balakumaran is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, except where otherwise noted.

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