Technology

Use data ethically. Plagiarism matters even after college! You need to understand how to use online information without breaking copyright rules or committing plagiarism. This can be achieved by using a citation style for referencing materials and information, using open educational resources, and sharing resources with a creative commons license.

Practice online safety: In the area of online safety, you need to know the safety rules. For example, you should:

• identify the characteristics of a reliable website,
• practice safe online habits, such as using strong passwords,
• keeping passwords and other confidential datasecure,
• understand confidentiality,
• know what appropriate information you should share,
• be aware of cybercrime trends, such as phishing (Live&Learn, 2021).

Collaborate online. Knowing how to use collaborative writing tools like Microsoft Teams and Google Docs that allow users to create, revise, comment, and edit simultaneously is a definite bonus in today’s job market. You will also be expected to be familiar with virtual meeting software like Zoom (Live&Learn, 2021).

Use social media. Social media for work is more directed and restrictive than for your personal use. You may be asked to maintain and create content for the company’s social media accounts following clear procedures. On the personal front, you will be expected to know how to appropriately manage your own online presence in a professional manner. Never assume that a future employer won’t search for you on social media platforms.

Organize and store your files logically. It is easy to create files, but it can be harder to find and share them. If your employer has a file organization structure and rules about security, follow those. Decide which documents are meant to be shared, and which ones can be stored on your computer. You will likely need to learn about shared drives and cloud sharing. Establish a system that is logical and easy to remember.

Problem-solve on your own first. Employers value those who take initiative and attempt to troubleshoot issues first before seeking help from others. Don’t be afraid to seek out an answer. Some problem-solving digital skills include the ability to research an answer, use live chat customer service, read advice forums, and use FAQs (Dixon, 2019).

Complete transactions. Know the safe and efficient ways to order, sell, and purchase online, book appointments, and manage money. Again, most organizations have protocols and preferred providers you will need to use.

How to Improve Your Digital Skills