References

References

Self-disclosure:  Johari Window.  Retrieved August 31 2007.  http://www.businessballs.com/johariwindowmodel.htm

Diagram of Maslow, A. Hierarchy of Needs Retrieved August 31 2007 http://www.businessballs.com/maslow.htm

Beebe S. & Masterson J. (2000a) Group Formation Communication in Small Groups (pp 55-56), 6th Edition, New York: Addison Wesley Longman Inc.

Beebe S. & Masterson J. (2000b) Improving Group Climate Communication in Small Groups (pp 109-113), 6th Edition, New York: Addison Wesley Longman Inc.

Adler R., Proctor II R. & Towne N. (2005) Language Barriers and Bridges Looking Out Looking In, (pp 187-193) 11th Edition, Belmont, C.A.: Thomson Wadsworth

Gibb, J.R. (2007). Defensive communication. In C. D. Mortensen (Ed.), Communication theory (2nd ed.), (p. 201- 212). New Brunswick, NJ: Transaction Publishers