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Artifacts and Stories from our Practice

Here are some additional shared competency-informed resources shared by our full-time faculty members in PSB from the following courses: Business Communications, Business Law, Customer Relationship Management, and Business Fundamentals.

Business Communication course

The first set artifact is from an educator who teaches the first year Business Communications course in the BBA program. In this case, collaboration and communication competencies are discovered, taught, practiced, and assessed through the sequence and series of activities shared below.

 

Business Law course

The next multimedia artifact offers a mini lesson that highlights the integration of multiple competencies in the context of a third year law course in the Honours Bachelor of Business Administration program (BBA). The examples below includes the teaching, learning, and assessment approaches for developing competence in Critical Thinking, Problem Solving, Communication, Leadership and Initiative.

In the following video, the instructor introduces a 3-step legal process and provides guidelines on what happens at each stage of the lesson, including relevant tools and/or concepts applied.

From there, students practice the process with a fun, “legal-lite” example. Students are shown a video of a soccer game where an “illegal” infraction occurs. They apply soccer rules as the “law” within the 3-step legal framework. Students are asked questions and nudged to make connections and develop their critical thinking and communication skills as they work in small groups. Socrative is used to post answers, vote on the best ones, and ultimately, applied to the 3-step legal process to enhance leadership, initiative, and problem solving capacity.

 

 

The assessment occurs in the form of a post-module quiz with another fun, but more legally-relevant example where they are asked to apply the process and explain their reasoning.

 

Customer Relationship Management course

This next example is a summative assessment from the Customer Relationship Marketing course that students take in their third year of the BBA program. This particular assignment highlights the intentional assessment of collaboration, leadership, critical thinking, problem solving, and reflective practice. Through a staged process, students are required to address a series of critical reflection prompts that prepare them to articulate and integrate their own key learning of competencies into an applied scenario of a job interview.

 

Business Fundamentals Course: Biz Café

 

This Biz Café assignment plays an integral part of the Business Fundamentals Course in the BBA program, which is another required course for all first year undergraduate students. The artifact illustrates the intentional mapping of competencies that are developed throughout the various phases of the Biz Café learning experience.

 

 

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Transforming Business Education Copyright © 2023 by Meagan Troop, Anne-Liisa Longmore, Marcie Theoret, Karen Booth, Erin Stripe, Emily Brown, Wayland Chau, John Laugesen, Edward Marinos, Georgia Mello, Lavan Puvaneswaran, Mojisola Oyadeyi, Douglas Peebles, Vanessa Robinson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.