88

Assan, O. & Montague, E. (2015). Using video-based observation research methods in care health encounters to evaluate complex interactions. Inform Primary Care, 21(4), 161-170. doi:10.14236/jhi.v21i4.72.

Babbie, E. (2010). The practice of social research (12th ed.). Belmont, CA: Wadsworth.

Fontana, A., & Frey, J. H. (2003).  The interview: From structured questions to negotiated text. In N. Denzin & Y. S. Lincoln (Eds.). Collecting and interpreting qualitative materials (2nd ed.), (pp. 61- 106). Thousand Oaks, CA: SAGE.

Glaser, B. G., & Strauss, A. L. (1967). The discovery of grounded theory: Strategies for qualitative research. London, England: Aldine Transaction.

Jewitt, C. (2012). An introduction to using video for research. NCRM Working paper 03/12. Retrieved from http://eprints.ncrm.ac.uk/2259/4/NCRM_workingpaper_0312.pdf.

Kumarapeli, P., & de Lusignan, S. (2013). Using the computer in the clinical consultation: Setting the stage reviewing, recording, and taking actions: Multi-channel video study. Journal of the American Medical Informatics Association, 20(e1), e67-e75. doi: 10.1136/amiajnl-2012-001081.

Leong, A., Koczan, P., de Lusignan, & Sheeler, I. (2006). A framework for comparing video methods used to assess the clinical consultation: A qualitative study. Medical Informatics and the Internet in Medicine, 31(4), 255-265.   doi:10.1080/14639230600991668.

Lofland, J., & Lofland, L. H. (1995). Analyzing social settings: A guide to qualitative observation and analysis (3rd ed.). Belmont, CA: Wadsworth.

Palys, T., & Atchison, C. (2014). Research decisions: Quantitative, qualitative, and mixed methods approaches (5th ed.). Toronto, Canada: Nelson Education.

Patton, M. Q. (2001). Qualitative research and evaluation methods. Thousand Oaks, CA: Sage Publications.

Payne, G., & Payne, J. (2004). Hawthorne effect. Key concepts in social research. doi: http://dx.doi.org/10.4135/9781849209397.n22.

Reinharz, S. (1992). Feminist methods in social research. London, England: Sage Publications.

Saylor Academy. (2012). Principles of sociological inquiry; Qualitative and quantitative methods. Washington, DC: Saylor Academy. Retrieved from https://resources.saylor.org/wwwresources/archived/site/textbooks/Principles%20of%20Sociological%20Inquiry.pdf

Seagull, F. J., & Guerlain, S. (2003). Observational measures of team process and performance in healthcare. Proceedings of the Human Factors and Ergonomics Society 47th Meeting. Retrieved from https://www.academia.edu/2768331/Observational_Measures_of_Team_Process_and_Performance_in_Healthcare

Wolfe, E. R. (1982). Europe and the people without history. Los Angeles, CA: University of California Press.