6.8 Chapter Summary

This chapter provides an in-depth exploration of the interview process as a critical component of the recruitment and selection process. It begins by describing the typical experiences of candidates and the extensive preparations made by HR managers to ensure a successful hire. The chapter highlights the significance of interviews, which can vary in form and function, ranging from initial screening interviews to more in-depth selection interviews that assess both cognitive and non-cognitive attributes of candidates. The structured interview is presented as a preferred method due to its standardization, validity, and legal defensibility, compared to unstructured interviews that are prone to bias and less predictive of job performance.

The chapter further elaborates on different types of interviews, such as traditional, telephone, case, panel, group, technical, and virtual interviews, emphasizing the need to select the appropriate type based on the job requirements. It also discusses the importance of preparing interview questions that align with the job’s qualifications, differentiating between situational and behavioural questions, and the advantages of using job knowledge questions and simulations. Overall, the chapter underscores the importance of a well-structured interview process to ensure fair and effective candidate selection.

OpenAI. (2024, August 21st). ChatGPT. [Large language model]. https://chat.openai.com/chat

Prompt: Create a summary of the chapter content in the attached file in no more than two paragraphs.