7.9. What’s My Role?
The Office Administrator’s Role
After a project or event is finished, it’s important for the team to take time to reflect on what went well and what could be improved. This is called the debriefing process. As an administrative professional, you can play a big part in helping this process run smoothly. You might schedule the debriefing meeting, prepare notes or reports, or gather feedback from team members, clients, or attendees.
During the meeting, you may be asked to take notes, help keep the discussion on track, or organize comments into categories like “successes,” “challenges,” and “suggestions.” Afterward, you might create a summary or follow-up document that captures the team’s insights and lessons learned to share with the team members. These documents can be valuable when planning future projects or events, so it is important that they be filed with other documents from this event.
By supporting an honest and thoughtful debrief, you help your team grow and improve. Your careful documentation and communication ensure that the knowledge gained from one project can be used to make the next one even better.
