7.8. Key Terms
Key Terms
- 360-degree evaluation: an evaluation process that seeks input from all angles.
- Confirmation Bias: the tendency to interpret new information as confirmation of one’s existing beliefs or theories.
- Debriefing: the process of reviewing and discussing an event with the event team after the conclusion of the event.
- Evaluation: the process of assessing an experience by gathering feedback from attendees.
- Feedback: the response from an attendee providing information about an experience.
- Focus Group: a conversation between a group of people guided by a facilitator to gather feedback about a common experience.
- Interview: a conversation between two people where one is asking questions for the other to answer.
- Survey: a structured questionnaire used to gather opinions about an experience.
