7.3. 360 Degree Evaluation
One item missing from the Indeed article in the previous chapter, however, is the value of conducting what’s called a 360-degree evaluation or multi-source assessment. 360-degree feedback is typically used to evaluate people and their performance in a workplace, but it can also be used to evaluate a project or event. The reason that a 360-degree evaluation is so powerful is that it examines the subject being evaluated from all angles. Rather than just asking the event attendees about their experience at the event, a 360-degree evaluation asks the vendors, the staff, the attendees, and the organizers (to name a few) about their experience with the event. It offers a much more full picture of what went really well and where improvements can be made before the event is held again.
The article: 8-step 360 Degree Feedback Process Timeline from Explorance.com does an excellent job explaining the process and timeline for an effective 360-degree evaluation.
Video: “What is 360 degree feedback?” by Hudson Recruitment [2:59] is licensed under the Standard YouTube License.Transcript and closed captions available on YouTube.
Video: “360 Degree Feedback in a Nutshell | AIHR Learning Bite” by AIHR – Academy to Innovate HR [3:57] is licensed under the Standard YouTube License.Transcript and closed captions available on YouTube.
As demonstrated in the videos above, 360 evaluation or 360-degree feedback can be a powerful tool. It’s important to understand why you would want to ask for feedback from folks involved in all aspects of your event to make it even better in the future, right? But how do you get the feedback? What method do you use? And what questions to ask? That’s all covered in the next chapter.
