Summary

Assessing What You Already Know (Text-based Activity)

Question 1

Recall the video at the start of this chapter. Consider the exchange between the HCA and the patient. How could we view the response by the HCA? Select all responses that apply:

1. Offering medical advice
2.  Nothing, this exchange is fine
3. Crossing professional boundaries
4.  Oversharing

Solution. The correct response is option three and option four. This is an example of crossing professional boundaries by using personal experience to answer a question the client asked. Explore this chapter further to read about professional boundaries. Oversharing is providing information based on a personal experience can be viewed as an oversharing. The HCA mentioned a personal relationship in the response.

Question 2

Two MRTs are talking about a client’s health history near a patient waiting room. How would you perceive this? Select which apply:

1.  Data breach of patient information
2.  Normal practice when teams are working together
3. This sharing of information may assist with patient care

The correct response is option one. Others could overhear identifying data about the client, and therefore confidential information could be released, resulting in a data breach.

Check Your Understanding (Text-based Activity)

Question 1

Examples of PHI breach are? (more then one may be correct)

1.  Loss
2. Theft
3. Disposal.
4. For filing purposes.
5. Patient requested a copy

The correct response includes options one, two and three. Privacy breaches can occur when the personal health information is lost, stolen or disposed of incorrectly.

Question 2

Maintaining professional boundaries is for the MRT to set.

1.  True
2.  False

The correct response is option one, true. The MRT should be very aware of their professional boundaries.