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Introduction
Loyalist College Land Affirmation
Attribution
Accessibility Statement
Learning Outcomes
Population Health Frameworks
Challenges and Future Trends in Population Health
Data Analysis and Population Health
Determinants of Health
Introduction to Population Health in Diagnostic Imaging
Summary
Understanding Patient-Centered Care
The Importance of Patient-Centered Care
Implementing Patient-Centered Care
Overcoming Barriers to Patient-Centered Care
Learning Objectives
Circle of Care Model
Confidentiality
Personal Information Protection and Electronic Documents Act (PIPEDA) and Privacy Act
Health Privacy Breach
Professional Intimacy and Boundaries of Therapeutic Relationships
Policies and Protocols
Context for a Healthcare “Culture of Safety” and the Need for Quality Improvement
Patient Safety
First, Do No Harm (to Yourselves): Creating a Culture of Employee Safety
Quality Improvement and Safety
The Importance of Quality Improvement and Safety
Concepts and Models of Quality Improvement
Tools for Quality Improvement and Safety
Role of MRTs in Quality Improvement and Safety
Challenges and Future Directions in Quality Improvement and Safety in Diagnostic Imaging
Overview of Communication
Professional Communication
Electronic Communication
Therapeutic Communication Overview
Therapeutic Communication Techniques
Communication Strategies
Non-Verbal Communication Strategies
Models of Communication
Transmission Model of Communication
Interaction Model of Communication
Transaction Model of Communication
Comparison of Communication Models
Theoretical Approaches to Communication and Interviewing
Relational Inquiry Approach to Communication
Anti-racist Approach to Communication
Trauma-Informed Communication
Communication is Learned
Cultural Considerations
Intercultural Communication
Communications with Clients of Differing Abilities
Communication via a Language Interpreter
Communication with People Affected by Loss and Grief
Developmental and Age Considerations
The Importance of Ethics in Healthcare
Ethical Theories
Ethics and Morality
Ethical Principles
Professionalism
Interprofessional Collaboration
Teams and Teamwork
Empathy and Sympathy
Therapeutic Communication and Mental Well-Being
Conflict and Conflict Management
Harassment and Communication
Stress Management
Burnout
Time Management and Success Techniques
Wellness
Self-Care and Resilience
Interpersonal Healthcare Team Relationships
Interpersonal Communication
Interprofessional Communication
Factors Influencing Interprofessional Communication
Resources to Facilitate Interprofessional Communication
Self-reflection in Interprofessional Communication
Key Terms
References
Appendix A: Image Credits
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Professional Relationships in Medical Radiation Technology - Canadian Ed Copyright © 2024 by Loyalist College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.