III. TEAMWORK & CONFLICT MANAGEMENT
Learning Objectives
- Explain the importance of teamwork in achieving success.
- Identify the key characteristics of effective working groups.
- Describe strategies for building and maintaining effective teams.
- Discuss the role of communication in fostering collaboration within a team.
- Explain common sources of conflict that arise.
- Identify techniques for effectively resolving conflict and negotiating solutions.
- Describe the elements of a positive work environment that promotes teamwork and minimizes conflict.
Key Terms
|
Teamwork |
Conflict |
Work Environment |
|
Communication |
Negotiation |
Active Listening |
|
Shared Purpose |
Shared Goals |
Collaboration |
The BC Cook Articulation Committee. (2015). Working in the Food Service Industry. Victoria, B.C.: BCcampus, CC-BY. Retrieved from https://opentextbc.ca/workinginfoods
