1.1. Importance of the Food Service Industry within Hospitality  

The hospitality and food service industry has a long-standing tradition of delivering quality service and putting customer needs first. Employees are expected to be professional, respectful, and attentive to customer requirements. Those who excel in the industry are recognized for their commitment, dedication, and passion for their work. Professionals often collaborate to enhance the industry by engaging in local food initiatives, joining local or national associations, and staying closely connected with the community. This industry is not just a job; it is a way of life, where workers are encouraged to treat their peers with respect, just as they would like to be treated by customers.