4.1. Human Resources Management 

People are among the most crucial resources of an organization. It’s a well-established truth that employees have the power to either build or undermine an organization. The success of a business is not the result of the efforts of a single individual; rather it requires a team – the right team – for you and your business to succeed. So how do you find, attract, and keep the right people to work for you and your business? You do this by putting employees first. 

Staffing and managing human resources involves matching the tasks to be performed with the people available to do the work. Effective human resource (HR) management practices are essential for attracting, retaining, and developing a high-performing workforce that consistently delivers exceptional service.