3.2. Understanding and Managing Conflicts in the Workplace 

Conflicts are inevitable in any workplace ​(Kaifi et al., 2012)​. Understanding the sources and dynamics of a conflict are crucial for effective management. Recognizing sources of conflict allows managers to address them proactively and constructively. Common sources of conflicts include: 

Resource Allocation

Disputes over the distribution of resources such as time, equipment, and space can lead to tension among team members. 

Interpersonal Differences

Clashes arising from differing personalities, communication styles, or cultural backgrounds can create friction within the team. 

Role Ambiguity

Confusion or disagreement about individual roles and responsibilities can lead to misunderstandings and conflict. 

Workload and Stress

High stress and demanding workloads often result in tensions and disagreements among staff.