3.4. Review Questions
Interactive Questions
Short Questions
- The chapter emphasizes the importance of building and maintaining effective teams in foodservice operations. Discuss two key strategies that can be implemented to achieve this objective.
- Explain the concept of “active listening” and its significance in fostering effective communication within a foodservice team, particularly in conflict resolution scenarios.
- The chapter highlights the importance of creating a positive work environment in foodservice establishments. Identify two elements of such an environment that can contribute to a reduction in conflict among staff members.
