3.2. Understanding and Managing Conflicts in the Workplace 

Conflicts are inevitable in any workplace ​(Kaifi et al., 2012)​. Understanding the sources and dynamics of a conflict are crucial for effective management. Common sources of conflicts include: 

Resource Allocation: Disputes over the distribution of resources such as time, equipment, and space can lead to tension among team members. 

Interpersonal Differences: Clashes arising from differing personalities, communication styles, or cultural backgrounds can create friction within the team. 

Role Ambiguity: Confusion or disagreement about individual roles and responsibilities can lead to misunderstandings and conflict. 

Workload and Stress: High stress and demanding workloads often result in tensions and disagreements among staff.