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Chapter 6: Managing Quality

Chapter Overview

6.0 Learning Outcomes
6.1 Introduction to Quality
6.2 Gurus of Quality
6.3 Cost of Quality
6.4 Quality Systems
6.5 Tools for Quality Improvement
6.6 Chapter Summary & Review
6.7 Key Terms

License

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Operations Management Copyright © 2024 by Azim Abbas and Seyed Goosheh is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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