Chapter 4: Product and Service Design
Chapter Overview
4.0 Learning Outcomes
4.1 Competing in the market with a new Product
4.2 Process of New Product Development
4.3 House of Quality in New Product Development
4.4 Product Life Cycle
4.5 Life Cycle Cost in New Product Development
4.6 Total Life Cycle Cost and Product Pricing
4.7 Total Acquisition Cost
4.8 Total Ownership Cost
4.9 Chapter Summary & Review
4.10 Key Terms
