About this Book
Operations Management introduces readers to the core principles and practices that drive efficient, effective production and service delivery. Through real-world examples, clear explanations, and interactive resources, this open textbook explores topics such as process design, capacity planning, supply chain management, quality control, and lean systems. Designed for college-level learners, it connects operational decisions to strategic business outcomes, emphasizing practical tools for continuous improvement and performance excellence.
Author Biographies
Azim Abbas, MSc (Engineering), MBA, BSc (Hons) Grad Cert SCM
Azim Abbas is a seasoned Supply Chain and Operations Management professional with extensive experience in academia and industry. He currently serves as a full-time faculty member at Fanshawe College as a Coordinator of the Operations Management program. Azim has held significant roles in various organizations, and his extensive professional experience spans significant roles in the aviation and maritime industries, where he managed global logistics and operations. His academic credentials include an MSc in Advanced Manufacturing Systems and Technology from the University of Liverpool and an MBA. Azim’s diverse background and expertise make him a valuable contributor to the field of supply chain and operations management.
Seyed A. Goosheh, PhD., P.Mgr., C.Mgr
Schooled in Industrial Engineering, Business and Industrial Management, and worked with Fanshawe and St. Clair College, Universities of Guelph, Western and Nipissing. As Industrial Liaison for St. Clair, he was involved in corporate training/consultation in auto manufacturing and led global development teams at Volvo Motor Graders, International Truck and Engine, and Navistar Canada. Later managed the operations and projects of the Center of Agricultural Renewable Energy and Sustainability at University of Guelph. Prior to migrating to Canada, I had held senior positions in combined international transportation operations, directing port, land and marine operations while providing logistic support for international trade between Iran, Europe, the Persian Gulf, Southeast Asia and the Far East, while teaching at numerous management and engineering schools.
Accessibility Statement
We are actively committed to increasing the accessibility and usability of the textbooks we produce. Every attempt has been made to make this OER accessible to all learners and is compatible with assistive and adaptive technologies. We have attempted to provide closed captions, alternative text, or multiple formats for on-screen and off-line access.
The web version of this resource has been designed to meet Web Content Accessibility Guidelines 2.0, level AA. In addition, it follows all guidelines in Appendix A: Checklist for Accessibility of the Accessibility Toolkit – 2nd Edition.
In addition to the web version, additional files are available in a number of file formats, including PDF, EPUB (for eReaders), and MOBI (for Kindles).
If you are having problems accessing this resource, please contact us at oer@fanshawec.ca.
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Feedback
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