9.1 Fanshawe HR Graduate on Conflict at Work
Graduate Perspective
Video: “ElisangelaGomes NavigatingHR” by Fanshawe OER Design Studio [4:22] is licensed under the Standard YouTube License.Transcript and closed captions available on YouTube.
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Name |
Elisangela Gomes, HR Professional |
|---|---|
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How Does Conflict Occur? |
It is caused by a lack of communication, a language barrier, stress and workload, and a lack of cooperation. |
|
HR Skills Needed |
Active listening, unbiased and impartial, brainstorming solutions, emotional intelligence, and communication skills. |
