4.1 Fanshawe HR Graduate on Conflict at Work
Graduate Perspective
Video: “Mark Jackson NavigatingHR” by Fanshawe OER Design Studio [2:17] is licensed under the Standard YouTube License.Transcript and closed captions available on YouTube.
|
Name |
Mark Jackson, Health and Safety Coordinator |
|---|---|
|
Company |
Construction Company |
|
How Does Conflict Occur? |
Workload expectations and lack of communication. |
|
HR Skills Needed |
Interpersonal communication skills, empathy, listening skills and understanding another perons’s point of view. |
|
Approach and Solutions |
Start by calling a meeting and understanding each party’s perspective. |
