3.1 Fanshawe HR Graduate on Conflict at Work
Graduate Perspective
Video: “Brittany Vaughan NavigatingHR” by Fanshawe OER Design Studio [5:03] is licensed under the Standard YouTube License.Transcript and closed captions available on YouTube.
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Name |
Brittany Vaughan, HR Manager |
|---|---|
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Company |
Medium-sized nonprofit organization |
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How Does Conflict Occur? |
Workplace conflict can stem from personality conflicts, task failure, stress and personal issues, gossip, etc. |
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HR Skills Needed |
It is important to remain neutral and gain trust with those you are working with. Good note-taking skills are important. |
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Approach and Solutions |
Start with one-on-one conversations first and then schedule group discussions. Meeting rules should be adhered to. A follow-up meeting can be scheduled and resources can be suggested to the parties, such as employee assistance programs. |
