6.1 Fanshawe HR Graduate on Conflict at Work
Graduate Perspective
Video: “Jacob NavigatingHR” by Fanshawe OER Design Studio [4:48] is licensed under the Standard YouTube License.Transcript and closed captions available on YouTube.
Name |
Jacob, HR Professional |
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How Does Conflict Occur? |
Lack of communication and trust. |
HR Skills Needed |
Active listening skills and the ability to work with others. Solutions-focused mindset. |
Key Takeaway |
Communication helps to minimize the negative impact of workplace conflicts, and HR is all about solving problems. It’s what we as HR professionals do best and the most important tool that I feel is |