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4.0 Learning Outcomes

Learning Outcomes

  • Identify effective techniques to formulate interest-based approaches in conflict resolution.
  • List the benefits of an interest-based approach to conflict resolution.
  • Apply “I” statements to a workplace conflict scenario.

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Navigating HR Copyright © 2024 by Connie Palmer, CHRL is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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