3 Costanza-Chock (2020) on How Technoableism Manifests in Technology:

Costanza-Chock (2020) discusses the manifestation of technoableism in various technological contexts.

Key points:

• Inclusive Design Failures: Despite many technologies claiming to be universally accessible, they frequently fall short of accommodating the diverse needs of all users. Technologies  cater to the “average” user, overlooking the specific requirements of individuals with disabilities. For instance, websites may lack screen reader compatibility, or software interfaces might be challenging to navigate for those with motor impairments. These design failures stem from a lack of inclusive design principles, which prioritize accessibility and usability for everyone from the outset. By not adequately considering the full spectrum of user needs, these technologies perpetuate exclusion and marginalization.
• Assistive Technologies: While assistive technologies (ATs) can significantly empower individuals with disabilities, they also reinforce the notion that these individuals require special, separate solutions rather than benefiting from universally inclusive designs. This dichotomy often stigmatizes users of ATs, positioning them as dependent on specialized devices instead of integrating their needs into mainstream technology. For example, the necessity for specific screen readers or voice recognition software highlights a gap in standard tech solutions, suggesting that regular products are not meant for all. This segregation in technological design perpetuates the idea that disability requires accommodation rather than integration.
• Digital Divide: Technoableism significantly contributes to the digital divide, exacerbating existing social and economic inequalities by creating barriers to access and usability for disabled individuals. The digital divide refers to the gap between those who have ready access to digital technologies and those who do not. Disabled individuals often face higher costs, limited availability, and inadequate training for necessary assistive technologies. This not only limits their ability to engage fully in the digital world but also hinders their access to vital information, services, and opportunities. The exclusionary nature of many technologies thus deepens social and economic disparities, leaving disabled individuals further marginalized.