"

Chapter 6: The Basics of the Inpatient Care Record

Filing Systems: Alphabetical Filing

Alphabetical filing is one of the most common and uncomplicated filing systems. It is considered a direct access system because you only need the patient’s name to file or access the patient record.

Using this system, last names are filed first, followed by the first name and then the second name, if applicable (Thompson, 2018). Records are filed by the first different letter, thus a patient with the last name Abrams would be filed before a patient with the last name Baker. If two patients have the same first letter of the last name, then the next letter would be considered, for example, a patient with the last name Abrams would be filed before a patient with the last name Adams. If two patients have the same last name, then the first letter of the first name would be considered; for example, Abrams, Amy would be filed before Abrams, Jane.

When it comes to alphabetical filing, there are established rules that help maintain an organized system established by the Association of Records Managers and Administrators (ARMA). The following sections outline how to correctly outline and organize patient files according to ARMA rules (Otsego Northern Catskills BOCES, n.d.).

Names of Individuals

Files should be organized and filed in this order:

  • Unit 1: Last name
  • Unit 2: First name or initial
  • Unit 3: Middle name or initial

 The principle of “nothing comes before something” means that:

  • Names that are a single letter come before full names that begin with that same letter.
  • Names of a single word come before names of that same word followed by a second name, and so on.

Examples: Records Organized According to Names Rules

Patient’s Name Unit 1 Unit 2 Unit 3
Smith Smith
G. Smith Smith G.
G. John Smith Smith G. John
Steven Smits Smits Steven
Steven  R. Smits Smits Steven R.
T. Smitts Smitts T.
T.D. Smitts Smitts T. D.
Trevor Smitts Smitts Trevor
Trevor James Smitts Trevor James

 Prefixes, Particles and St.

  • Prefixes and particles should not be considered as separate units; for example, Van Damme should be considered one unit and alphabetized as if it is spelled “Vandamme.”.
  • Common prefixes and particles include d’, D’, Da, de, De, Del, Dela, Des, Di, Du, Fitz, la, La, le, Le, M’, Mac, Mc, O’, St., van, Van, Van de, Van der, von, Von, Von der.
  • Ignore variations in spacing, punctuation, or capitalization.
  • Alphabetize the prefix St. as though it were spelled out – Saint.

Examples: Records Organized According to Prefixes Rules

Patient’s Name Unit 1 Unit 2 Unit 3
Anna Maria DeMelo DeMelo Anna Maria
Annemarie de Melo DeMelo Annemarie
Janice S. St. Pierre SaintPierre Janice S.
Janice Sharon St. Pierre SaintPierre Janice Sharon
J. Schneider Schneider J.

Hyphenated Names

Hyphenated names should be considered one unit. Ignore the hyphen and alphabetize according to the first part of the hyphenated name.

Examples: Records Organized According to Hyphenation Rules

Patient’s Name Unit 1 Unit 2 Unit 3
Lu Anne Brown Brown Lu Anne
Lu-Anne Brown Brown Lu-Anne
Luna Brown-Nicholl Brown-Nicoll Luna
Luna Brown Nicholl Nicoll Luna Brown

Abbreviated Names and Nicknames

  • Names that are abbreviated (such as Wm. for William) should be alphabetized as if spelled out.
  • Initials standing for or representing a first or middle name are not abbreviations.
  • Names such as Al, Kate, Bill, Joe should be used as a given name unless it is known that it is a nickname.
  • Individuals known only by a nickname, without a surname, should be alphabetized considering each name in the nickname as a unit.

Examples: Records Organized According to Abbreviation and Nickname Rules

Patient’s Name Unit 1 Unit 2 Unit 3
Wm. Harris Harris William
“Bill” William R. Harris Harris William R.
“JoJo” Joanne Hartford Hartford Joanne
Joe Hartford Hartford Joe
Joseph Hartford Hartford Joseph
Chas. Spencer Hartford Hartford Charles Spencer

Title, Seniority Terms, and Other Designations

  • Ignore titles such as Dr., Officer, and Reverend if used with the individual’s full name, for example, Dr. Anita Hussein.
  • Consider a title as the first name if it is used with only one part of an individual’s name, for example, Dr. Phil.
  • The titles Mr., Mrs., Ms., and Miss are only considered to distinguish individuals with identical names.

Examples: Records Organized According to Title Rules

Patient’s Name Unit 1 Unit 2 Unit 3
Mrs. Mandeep Kaur Kaur Mandeep
Mrs. Manpreet Kaur Kaur Manpreet Mrs.
Ms. Manpreet Kaur Kaur Manpreet Ms.
Professor Mei Ling Ling Mei
Princess Leia Princess Leia
Princess Charlotte Windsor Windsor Charlotte

 

  • Current practice regarding seniority terms (Sr., Jr., 2d, II, 3d, III), professional certification or academic degrees (CPA, Ph. D., M.D.) is to ignore all except to distinguish between individuals with identical names.

Examples: Records Organized According to Seniority/Certification/Degree Rules

Patient’s Name Unit 1 Unit 2 Unit 3
John Doe Doe John
Dr. John Doe Doe John Dr.
John Doe Jr. Doe John Jr.
John Doe, PhD Doe John PhD
John Doe 3d. Doe John 3rd

Practice Activity: Alphabetical Filing

References

Otsego Northern Catskills BOCES. (n.d.).  Appendix B: Alphabetizing rules. Oncboces.org.

Thompson, V. D. (2018). Administrative and clinical procedures for the Canadian health professional (4th ed.). Pearson Canada.

License

Icon for the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License

Hospital Unit Administration Copyright © 2025 by Nancy Weatherhead is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.