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Introduction
Acknowledgments
Author Acknowledgments
Attributions
Accessibility Statement
About the Author
Overview of the HUC Role
Physician/Specialist Terms
Nursing/Allied Health Care Worker Terms
Chapter 1 Review Activities
Types of Hospitals in Ontario
Hospital Leadership
General Hospital Departments
Inpatient Hospital Departments
Outpatient Hospital Departments
Emergency and Surgical Services
The Organization of Patient Care Units
Chapter 2 Review Activities
Types of Scheduling Activities in Hospitals
Introduction to Staff Scheduling
The Collective Agreement
Staffing and Scheduling Provisions in a Collective Agreement
Common Staffing Models
Master Schedules
Staffing Guidelines for the Master Schedule
Adjusting the Master Schedule Based on Unit Requirements
Chapter 3 Review Activities
Hospital Codes
Secure Units
Chapter 4 Review Activities
Hospital Telephone Protocols
Other Communication Devices
Hybrid Patient Care Records
Electronic Patient Care Records
Integrating Outside Records into the Active Patient Chart
Charting Guidelines for the HUC
Confidentiality of Hospital Records
Post Discharge HIM Routines
Filing Systems: Alphabetical Filing
Filing Systems: Numerical Filing
Non-Scheduled Admissions
Pre-Scheduled/Pre-Registered Admissions
The Basics of the Admission Process
How to Understand the Master Patient Index
Preparing the Surgical Patient
The HUC and the Surgical Chart
Transfer Routines
Discharge Routines
Booking Patient Transportation
Appendix: Common Medical Abbreviations in the Hospital Setting
Glossary
Download the Common Medical Abbreviations appendix in PDF format.
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Hospital Unit Administration Copyright © 2025 by Nancy Weatherhead is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.