1.0 Learning Outcomes
Learning Objectives
At the end of this chapter, students will be able to:
- Explore the key current trends in Operations Management.
- Define operations management and its core functions within a business.
- Explain the role of operations management in transforming inputs (materials, labour) into outputs (goods, services) for a business.
- Explain why a business student should study Operations Management.
- Identify some of the Professional Organizations involved in Operations Management.
- Describe the phases of Operations Management history.
- Discuss how producing goods is different from performing services.
