APPENDIX 4: COURSE DELIVERY RUBRIC (ESSENTIAL ITEMS)
| COURSE DELIVERY ELEMENT AND EXCEPTIONAL QUALITY CRITERIA |
| Course Introduction and Overview |
| Contact information for the instructor is included, easy to find, and provides multiple modes of communication (e.g. email, chat, virtual office hours, and so on) |
| Student Assessments |
| All assessments measure stated learning outcomes |
| All assessments are consistent with course activities/resources |
| All assessments are sequenced (e.g. they build on the course content and skills learned) and are appropriate to student learning |
| Students are provided with constructive, meaningful feedback related to all assessments |
| Instructors and/or qualified personnel are available to coach students when help is needed (e.g. prior to assignment submission) |
| Instructional Materials |
| All materials contribute to the achievement of course/unit outcomes |
| Student Interaction/Engagement |
| The majority of activities provide opportunities for interaction, and support learning across a variety of types (learner-peer, learner-instructor, learner-content) |
| Student to student interactions are required by the instructor, and instructions on how to do this are clearly laid out |
| Course Technology |
| Instructor successfully incorporates a wide variety of technologies (delivery media) |
| Course technology allows for students to fully engage with the material in meaningful ways and appeals to different learning styles (e.g. has different options when appropriate) |
| Faculty Support |
| Instructors are fully assisted in the transition form classroom to online instruction |
| Technical assistance for course design is continually available to instructors |
| A wide variety of qualified personnel (e.g. teaching assistants, technical assistants, and so on) is available to instructors to accommodate needs of all students |
| Communication and Feedback |
| Instructor communication with students and feedback to students is prompt, timely, and on-going |
| Instructor communication has evident value by enhancing student learning and is motivating to the learners |
| Students are given formative and summative feedback/suggestions about their progress regularly throughout the course |
Scoring: Same as for Course Design Rubric but maximum points = 48.
Taken from Quality Standards for the Delivery of High-Quality Online Courses, Report for the Council of Ontario Universities