Glossary
Edited by Jennifer Lapum; Oona St-Amant; Michelle Hughes; and Joy Garmaise-Yee
- open-ended question
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A type of question that invites the client to share descriptive answers, open up about their experience, and let them answer in a way that is most relevant or comfortable from their perspective.
 - care partners
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Care partners are family and friends who are involved in helping to care for the client.
 - closed-ended question
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A direct question that is asked when you are seeking precise information.
 - closed-ended questions
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A direct question that is asked when you are seeking precise information.
 - health equity
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Fair opportunity to reach one’s fullest health potential.
 - Interaction Model of communication
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testing
 - open-ended question
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A type of question that invites the client to share descriptive answers, open up about their experience, and let them answer in a way that is most relevant or comfortable from their perspective.
 - relational inquiry approach
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Assumes each person is a relational being who is influenced by those around them, their communities, and social and cultural processes.
 - trauma-informed approach
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Assumes trauma, does not require disclosure, and promotes client safety, control, and choice.
 - way-of-being
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A statement that refers to how someone behaves and acts and encompasses both verbal and non-verbal communication.